Upcoming Workshop: Join us IN PERSON August 10th-11th in Carnation, WA — Click here for details!

Sarah Stremming & Cog Dog Coach Policies

Terms of Service Policy

All services purchased through the Cog Dog Classroom are electronic. Some services may have specific policies listed in their corresponding sales page so please be sure to read everything before checking out. An automated email will be delivered to you upon purchase, and you will be prompted to access your material there.

Refunds 

With rare exception there are no refunds available for any purchases through the Cog Dog Classroom. Any questions about this can be directed to the email below. 

Questions? 

If you have any questions or concerns about any of your purchases, please reach out to us! support@sarahstremming.com.

Privacy Policy

Our website makes use of Google Anlaytics. Google Analytics is a tool from Google to alllow us to track user behavior anonymously so that we can see what people are viewing on our site and how they are using the site; we use that data to improve the layout, design, and performance of the site and to influence our decisions on what new products to offer.

Google Analytics works by placing a cookie on your browser or device. It does not change or influence your device in any way. If you choose, you can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Outside of the anonymous data we receive from Google Analytics, we collect only the information that we need to add you to a classroom. That includes your name and email address and a record of your purchased classes. Because we use third party credit card processors (PayPal and Stripe), employees do not see any of your financial information.

We retain your name, email address and payment history forever unless you ask us to remove it. We retain the information in order to manage your classroom library and to add new classes over time as you purchase additional subscriptions.

We do not share any information with third parties.

We do not automatically add you to our mailing list, there is an option to opt into that when purchasing a class.

Any questions about privacy can be sent to support@sarahstremming.com.